Refund policy

We want you to be satisfied with your purchase. Please read our policy carefully before placing an order.

1. Returns (Defective or Damaged Items Only)

We accept returns only in the case of manufacturing defects or items received in a damaged condition.

  • You must request a return within 15 days of receiving your order.

  • The item must be unused, unworn, and in its original condition.

  • Once approved, we will offer a repair, replacement, or exchange depending on the issue and product availability.

Important:

  • Return shipping costs to send the item back to us are the responsibility of the customer.

  • We recommend using a trackable shipping method, as we are not responsible for lost return packages.

2. Refunds

We do not offer refunds under any circumstances, including change of mind or incorrect sizing. Please carefully review your order before confirming. 

3. Exchanges & Repairs

If your item is defective, we will do our best to either:

  • Repair the item.

  • Replace it with the same product (subject to availability).

4. Contact Us

To request a return or report an issue, please contact us at:
 Yassineshopclothing@gmail.com
Kindly include your order number, photos of the item, and a short description.